Return & Refund Policy – TRENDYXA

Last updated: [05-02-2026]

At Trendyxa, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.

1. Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

- Item must be unused and in original condition

- Item must be in original packaging

- Proof of purchase is required

2. Non-Returnable Items

The following items cannot be returned:

- Personal care items (for hygiene reasons)

- Opened or used products

- Final sale or clearance items

3. Return Shipping

Customers are responsible for return shipping costs.

We recommend using a trackable shipping service, as we are not responsible for lost returns.

4. Refunds

Once your return is received and inspected:

- Approved refunds will be issued to your original payment method

- Processing time: 5–10 business days

Shipping costs are non-refundable.

5. Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect:

- Contact us within 7 days of delivery

- Include photos of the issue

We will provide a replacement or full refund at no extra cost.

6. Order Cancellations

Orders can only be canceled within 12 hours of purchase.

After this time, orders are processed and cannot be canceled.

7. Late or Missing Refunds

If you haven’t received a refund:

- Check your bank account

- Contact your payment provider

8. Contact Us

Email

tcat22951130@gmail.com

Phone 

1-304-370-3448